Sentient Value Streams in Healthcare

“ Lyhörda flöden för vård och omsorg ”

This whitepaper introduces Sentient Value Streams — a practical framework for designing healthcare and care flows that remain resilient, humane, and responsive in real-world conditions.

Rather than automating control, listening AI supports human judgement by surfacing weak signals, clarifying priorities, and reducing coordination friction — while preserving professional responsibility.

Version of record (open access):
https://doi.org/10.5281/zenodo.17142073

This publication (2025) serves as an introduction to the ideas that are further developed in the book (2026):
“The Sentient Value Stream Framework - How Organisations Learn to Sense Themselves” (ISBN:9789181341485).
https://www.bokus.com/bok/9789181341485/

Sentient Value Streams is a term introduced by researchers and organisational developers Jan Windahl and Dennis Johansson - to describe workflows that remain responsive to real-world signals, uncertainty, and ethical responsibility through listening intelligence rather than automated control.